Employee turnover cost calculator
When a $65,000 employee leaves, replacing them costs $26,410 in this example, 40.6% of salary: $1,500 of separation, $5,800 of recruiting, $7,031 for the empty seat, $2,600 of onboarding and $9,479 for the months in which the new hire is paid but not yet fully productive. With 120 employees and 22% turnover, that is 26 departures and $697,235 a year. Published estimates run from 21% of salary to 200% or more, which is a tenfold range.
This calculator builds the cost of one departure from your own numbers, component by component, and puts it beside the published figures as a sanity check. It then values what a lower turnover rate is worth and the most a retention effort can spend before it stops paying.
The role and the company
When someone leaves
The gap and the ramp
A retention effort
The starting values are illustrations. Replace them with your own.
Cost per departure
$26,410
As a share of salary
40.6%
Cost per year
$697,235
Retention effort, net
$46,770
Where one departure’s cost comes from
The visible hiring costs (separation, recruiting, onboarding) are 37% of the total. Time lost to the vacancy and the ramp is 63%.
Your estimate next to published figures
Your build-up
$26,410 · 41% of salary
Review of 30 case studies, median
$13,650 · 21%
Commonly cited low end
$32,500 · 50%
Commonly cited high end
$130,000 · 200%
The 21% median comes from a review of 30 case studies. The 50% and 200% ends are widely quoted, and I could not trace them to a primary source.
Across the company
Departures a year (120 people × 22%)
26.4
Yearly turnover cost as a share of loaded payroll
7.2%
A 4-point drop avoids 4.8 departuresSaves $126,770 a year against a $80,000 effort.
$46,770 net
Break-even for the effortIt pays for itself if it prevents this many departures a year.
3.0 departures · 2.5 points
Vacancy and ramp-up costs are estimates: they value the lost work at the loaded cost of the role, which is a floor for many jobs and too high for others. Effects on morale, culture and client relationships are not in the total unless you enter them under other costs. Not HR or accounting advice.
A turnover cost workbook: the cost of a departure for three roles side by side, with yearly cost by group, and a retention sheet that shows the net saving for turnover reductions of one to eight points. Every formula is editable, and the starting values are illustrations for you to overwrite.
Download the workbookWho reaches for this
Needs a cost per departure that finance will accept because it is built from the company’s own numbers.
Wants the yearly cost of turnover in a group and how much of it is recruiting versus lost time.
Wants to know what one resignation costs, and whether a raise or a benefit would pay for itself.
Wants the cost of replacing a person in this role next to the cost of keeping them.
Wants the components, the formulas and the sources behind the numbers that get quoted.
How this employee turnover cost calculator works
The calculator asks for the salary of a role, the payroll load on top of it, and the cost of each stage of replacing someone. Loaded cost is the salary plus payroll taxes and benefits. The daily and monthly figures come from it: divide by 260 working days or 12 months. Each stage then has its own inputs, and the total is their sum.
Two calculations follow. The company-level view multiplies the cost per departure by the number of departures a year, which is headcount times the turnover rate. The retention view multiplies the departures a program prevents by the same cost, and subtracts the program’s price. The true cost of an employee calculator covers the loaded cost that goes into the vacancy and ramp-up lines, and the revenue per employee calculator helps judge how much output a role is worth.
Where the published numbers come from
Search for the cost of turnover and the same few numbers appear on every page. Tracing them is harder than it should be, and the result is that they are far less solid than they look. Here is what is claimed, who is said to have claimed it, and what I could confirm.
The 21% figure is the one with a traceable method. It is the median of case studies that were mostly about jobs paying under $50,000, and it leaves out the roles where the cost is greatest. The 50% to 200% range is more often quoted and less documented. Different pages credit it to different organizations, and one page splits it across them in a way that does not match the others. A range cited by several sites is not the same as a range that has been checked.
Why they differ so much
A figure that includes only recruiting and training is a fraction of one that adds lost output and a long ramp-up.
A review dominated by lower-paid jobs will give a lower percentage than one about managers and specialists.
Case studies of real replacements, surveys of managers, and modeled estimates give different answers for the same job.
Valuing an empty seat at the salary saved is one choice. Valuing it at the revenue the person would have produced is another and can be several times larger.
None of that makes the published numbers useless. It makes them a range to check yours against. If your build-up gives 15% of salary for a warehouse role and 110% for an engineer, both fall inside the published range for their kind of role, and you know why. If you get 400%, look for a component that is counted twice.
The cost components
Six components cover most of the cost. The first three are events and the last three are periods of time.
Accrued PTO paid out, severance if any, exit interviews, final payroll and benefits administration, and the time a manager and HR spend on the departure.
Job ads, agency fees, applicant tracking, background checks, and the hours interviewers spend, valued at their loaded hourly rate. It is the number most companies already know.
The work that is not done while the seat is empty, less the part that is covered by others. Cover may cost overtime or a temporary worker, and the calculator values uncovered work at the role’s loaded cost.
Equipment, courses, materials, and the manager and colleague time that goes into getting a new person started.
The months in which the new hire is paid in full but produces less than a fully trained person. It is real money, and it is usually the largest single component.
Revenue at risk when a client-facing role is empty, knowledge that leaves with the person, and anything else you can put a number on. Leave it at zero if you cannot.
The vacancy and ramp-up lines both use the loaded cost of the role as the value of the work, which is a choice worth understanding. A role that produces more than it costs, such as a salesperson, is worth more than its loaded cost, and using the cost understates the loss. A role that produces less than it costs is worth less. The convention is conservative for revenue roles and generous for support roles. For a role where you can estimate the revenue effect, use the other costs line. Recruiting cost is built up in detail on the cost per hire calculator.
Where to find your own numbers
Most of the inputs are already somewhere in the business. Separation costs come from the last few exits: what was paid out in accrued leave and how many hours HR and the manager spent. Recruiting costs are on invoices and in the applicant tracking system, and interview hours can be estimated from calendars. Time to fill is the gap between the departure and the start date of the replacement, across recent hires in the same role.
The two that need judgment are the ramp-up and the share of vacant work that goes uncovered. Ask managers how long it takes someone in the role to reach full speed and how far short of it they are along the way, and ask what actually happens to the work in the meantime. Ranges are fine. Run the calculator at the low and high ends and report both, since a range that is honest is worth more than a single figure that is precise.
A worked example
The example is a company with 120 employees, a mid-level role paying $65,000 with a 25% payroll load, and a loaded cost of $81,250. It takes 45 working days to fill the seat, and half of the work goes uncovered meanwhile. The new hire needs four months to reach full productivity and averages a 35% shortfall over that time.
Across the company, 22% turnover of 120 people is 26.4 departures a year, and 26.4 × $26,410 is $697,235. Loaded payroll is 120 × $81,250 = $9.75 million, so turnover costs the company 7.2% of its payroll every year. The figure is a reason to ask what the company spends on retention now, and what it would take to move the rate.
The $26,410 sits above the 21% median from the case-study review, which would be $13,650 for this salary, and below the low end of the widely quoted range, which would be $32,500. That is a plausible place for a mid-level role with a four-month ramp. The published figures do not tell you whether it is right. They tell you it is not absurd.
Measuring the turnover rate
The cost per departure is only half the calculation. The other half is how often departures happen. Turnover rate is the number of employees who leave in a period divided by the average headcount over that period. A company that lost 26 people with an average of 120 employees has a rate of 26 ÷ 120 = 21.7%.
Use the average headcount, not the starting or ending count. A company that grew from 110 to 130 people has an average near 120, and dividing by the starting figure overstates the rate while dividing by the ending figure understates it. The same point about averaging headcount appears in the revenue per employee calculator. For a shorter period, annualize carefully: a monthly rate of 1.8% is about 21.6% a year, and a single busy month is a poor basis for a yearly estimate.
Split it before you cost it
The total hides differences that change the cost. Voluntary turnover, where people choose to leave, is the part a company can influence, and involuntary turnover, dismissals and layoffs, has different costs and causes. First-year turnover is worth its own line, since it wastes the whole investment in hiring and onboarding. And departures of people the company would have liked to keep cost more than those it accepts. A calculation by group, such as by role or by tenure, is more useful than a single average.
Where the money is
In the example, the visible hiring costs, meaning separation, recruiting and onboarding, are 37.5% of the total. The time lost to the empty seat and the ramp, vacancy and ramp-up together, is 62.5%. A company that measures only what shows up on invoices sees the smaller part.
That points to different fixes. Cutting ad spend saves part of a line that is 22% of the cost. Shortening the vacancy and the ramp addresses more than half of it. Each one is sensitive to the assumptions, which is worth testing.
Halving the ramp saves $4,739 a departure, and cutting the vacancy from 45 days to 20 saves $3,906. Faster hiring and better onboarding pay back on every departure that still happens, even if turnover does not change.
What retention is worth
A lower turnover rate is worth the cost per departure times the departures avoided. With 120 employees, each point of turnover is 1.2 people, and each is worth $26,410, so each point is worth $31,692 a year. That is the number to compare with what a retention effort costs.
An $80,000 effort breaks even at 3.03 departures avoided, or 2.5 points of turnover. Any reduction beyond that is net saving. The question for any raise, benefit or program is whether it can plausibly do that. A change that costs $500 per employee across 120 people is $60,000, and it pays for itself if it prevents 2.3 departures. The figure to hold the effort to is the departures it must prevent.
Be careful with the claim. A program that coincides with a fall in turnover has not proved that it caused the fall, and the savings should be estimated from what is likely, not from the best case. Count the effort at its full cost, including manager time, and treat the result as a range. The value is in knowing what break-even looks like before you spend.
Is a raise cheaper than a departure?
The same arithmetic tests a pay decision for a single employee. A $3,000 raise on a role with a 25% payroll load costs $3,750 a year. Against a $26,410 cost per departure, it pays for itself if it lowers the chance that this person leaves in the year by 3,750 ÷ 26,410 = 14.2 percentage points. If you believe the raise moves the odds by more, it is the cheaper option. If the person is likely to stay either way, it is not.
Two cautions apply. The raise is permanent and compounds with later increases, while the cost of a departure is incurred once. And a raise for one person can raise expectations for others. Use the break-even probability as a way to state the bet in plain terms before making it.
Turnover by role
One average hides very different costs. The same six components, run for three roles with inputs that scale with seniority, give quite different results.
Three things show up. The share of salary rises with seniority, because senior roles take longer to fill and ramp up and carry more that is hard to replace. The frequent, cheap departures still add up: 21 entry-level departures cost $120,976. And the yearly total, $1.18 million across the three groups, is dominated by the middle group, where both the rate and the cost are high. That is where an improvement in the rate pays the most.
The inputs for these roles are illustrations chosen to show the pattern, and yours will differ. Fill in each role from what you know: the agency fees you pay for senior hires, the weeks they stay empty, and how long it takes someone in that job to reach full speed.
In a small business
The percentages do not shrink in a small company, and the effects concentrate. Take a six-person firm with a $48,000 role, a 20% payroll load, $500 of separation, $600 of job-board costs and 25 hours of owner time at $45, 30 empty days with 60% of the work uncovered, $300 of onboarding and 20 hours of training time, and a three-month ramp at a 30% shortfall. The cost of one departure is about $11,700, or 24% of salary, and it arrives as owner hours and missed work more than as invoices.
In a team that small, one resignation can be a sixth of the workforce, so the disruption is larger than the arithmetic. It is also where the calculation has the most to teach: an owner who counts their own hours at a real rate usually finds that hiring is the most expensive job in the business.
Putting the number in a budget
Departures a year, times the cost of each, is the exposure. Only part of it is cash. In the example, separation, recruiting and onboarding come to $9,900 a departure, so 26.4 departures need about $261,000 of spending. The other $436,000 is lost time, which does not appear as an expense line but shows up as missed output, overtime and slower delivery. A budget that plans for the cash and ignores the time will look fine and still underperform.
Costs that do not fit a spreadsheet
Some costs of turnover are real and resist measurement. Knowledge leaves with the person: how a system was set up, why a decision was made, what a client prefers. The colleagues who cover the gap absorb extra work, and that can raise their own risk of leaving. A departure can also unsettle a team, and in a client-facing role it can put a relationship at risk.
Two approaches keep this honest. For revenue at risk, estimate the margin on business that is likely to be delayed or lost because of the departure, and enter it under other costs. A salesperson who leaves an account for two months may put $30,000 of revenue at risk, and at a 50% margin that is a $15,000 cost the base method misses. For everything else, list the effect without pricing it. A calculation that says “$26,410, plus effects on the team that are not counted” is more defensible than one that invents a number for morale.
The opposite mistake is to count nothing. Companies that price only the invoices see a cost of a few thousand dollars per departure and conclude that turnover is cheap. The truth is usually in between: a defensible number built from components you can explain.
Common mistakes
A percentage of salary hides which costs are in it, and it cannot tell you what to fix.
The vacancy and the ramp-up are usually more than half of the total.
Use the average headcount for the period.
Cost per departure ranges from about 16% of salary to nearly 100% in the example, by role.
Ramp-up productivity and the vacancy can overlap when the seat is part-filled. Keep the periods separate.
Estimate the effect from what is plausible, and hold the program to the break-even departures.
It is a check on your own numbers, and its sources are not all traceable.
Some departures are welcome. Separate voluntary turnover of good performers from the rest.
What this calculator can't tell you
It gives the cost you would get from the inputs you provide. The starting values are illustrations, and none of them is a benchmark. It does not measure morale, culture, knowledge loss or client effects unless you enter an amount for them under other costs.
It values lost work at the loaded cost of the role. For a role that produces more than it costs, that understates the loss, and for one that produces less it overstates it. It also treats vacancy and ramp-up as separate periods and does not model a part-filled seat or an overlap between the leaver and the replacement.
The published figures on this page are shown as a range to check against. I read the Center for American Progress figures directly. The 50% to 200% range, the six to nine months, the $4,700 cost per hire and the $1 trillion estimate are widely repeated, and I could not trace them to a primary source. This is a planning aid, not HR or accounting advice.
Sources
The 21% median and the 16% and 20% figures for lower-paid jobs are from the Center for American Progress review of 30 case studies in 11 research papers published between 1992 and 2007, at americanprogress.org. The other figures are attributed on the pages that repeat them to Gallup and SHRM, as described above, and are cited here as claims, not as verified facts. Every example was computed with the same engine as the calculator and checked by hand: $1,500 + $5,800 + $7,031 + $2,600 + $9,479 = $26,410.
Frequently asked questions
The answer turns on the role and on what you count, and published estimates range from about 21% of salary to 200% or more. Built from a company’s own numbers, the cost of replacing a $65,000 employee in the calculator’s example is $26,410, or 40.6% of salary. A $35,000 entry-level role costs $5,761 by the same method, and a $120,000 senior role costs $119,600. Use your own inputs, since a multiplier hides the components that decide the answer.
Add the costs of one departure: separation, recruiting, the vacancy, onboarding, the ramp-up of the replacement, and anything else you can measure. Vacancy cost is the days the seat is empty × the daily loaded cost × the share of work not covered. Ramp-up cost is the months to full productivity × the monthly loaded cost × the average productivity shortfall. Multiply the total by the number of departures a year to get the annual cost.
Turnover rate = employees who left during the period ÷ average headcount during the period × 100. Use the average of the headcount over the period and not the starting or ending figure. A company that lost 26 people with an average of 120 employees has a turnover rate of 21.7%. Split the rate into voluntary and involuntary, and track first-year turnover separately, since the causes and costs differ.
They measure different things. One review of 30 case studies found a median cost of about 21% of annual salary, excluding executives and physicians, and 16% for jobs paying under $30,000. Figures of 50% to 200% are widely quoted and usually include the value of lost output and slow ramp-up in skilled and senior roles. The sources also differ in method: case studies, surveys and estimates. That spread is why this page builds the cost from your own components.
Separation costs such as PTO payout, severance and exit administration; recruiting costs including ads, agency fees and hiring-team time; the cost of the vacancy; onboarding and training; and the ramp-up period in which the new hire is paid but not yet fully productive. Less measurable items include lost knowledge, effects on client relationships and the strain on the team that covers the gap. Enter those under other costs if you can put a number on them.
Yes, and by more than salary alone would suggest. A senior role takes longer to fill, longer to ramp up, and often carries client relationships and knowledge that leave with the person. In the example, cost per departure is 16.5% of salary for an entry-level role, 40.6% for a mid-level role and 99.7% for a senior one. A company’s cost per year can still be dominated by the more frequent, cheaper departures: 21 entry-level departures cost $120,976, against $358,800 for 3 senior ones.
Cost per hire covers only the recruiting cost of filling a position: advertising, agency fees, recruiter and interviewer time, and checks. A commonly cited SHRM figure is about $4,700 per hire, for direct costs only. The cost of turnover includes cost per hire and adds separation, the vacancy, onboarding and ramp-up. In the example, recruiting is $5,800 of a $26,410 total, or 22%.
Multiply the working days the seat is empty by the daily loaded cost of the role, then by the share of the work that is not covered in the meantime. For a $65,000 salary with a 25% payroll load, the loaded cost is $81,250 and the daily cost is $312.50. Forty-five empty days with half the work uncovered cost $7,031. If a vacancy stops revenue, add the margin on the lost revenue under other costs.
It is the cost of paying a new hire who is not yet fully productive. Multiply the months to full productivity by the monthly loaded cost and by the average productivity shortfall over that time. For a $81,250 loaded cost, four months at a 35% average shortfall costs 4 × $6,771 × 0.35 = $9,479. It is often the largest single component, and it is the one most often left out.
Multiply the departures the program prevents by the cost per departure, then subtract the program’s cost. With 120 employees and a $26,410 cost per departure, each point of turnover avoided is worth 1.2 × $26,410 = $31,692 a year. A program costing $80,000 has to prevent 3.03 departures, or lower the turnover rate by 2.5 points, to pay for itself. A 4-point reduction returns $126,770, or $46,770 net.
There is no universal figure, because turnover varies by industry, role and labor market, and some turnover is healthy. Compare your rate with your own history, with companies that have a similar workforce, and between groups inside the company, such as first-year staff and tenured staff. The cost per departure matters as much as the rate: a low rate among high-cost roles can cost more than a high rate among low-cost ones.
It leaves out effects that cannot be measured in dollars from the inputs: morale, culture, the strain on the team that covers a vacancy, and damage to customer relationships. You can add an estimate of the revenue at risk or the value of lost knowledge under other costs. It also values lost work at the loaded cost of the role, which is a floor for roles that produce more than they cost and too high for roles that produce less.
See what a hire costs to keep with the true cost of an employee calculator, or compare hiring with contracting using the employee vs. contractor calculator.
Glossary:Employee Turnover Cost,Turnover Rate,Fully Loaded Cost,Utilization Rate
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